Network Synergy Blog

Help Desk Support Benefits Small Business

Help Desk Support Benefits Small Business

Technology support can be one of the major pain points for businesses, and it’s not something that your organization wants to invest in without thinking about the details. Technology support as a service has a lot to offer when compared with the break/fix method. We’ll help you make the right decision by explaining why remote IT services are a major benefit for any business.

Remote Support: Is It Better?
One of the biggest expenses that comes from looking for IT help is onboarding new technicians, and hiring good ones isn’t cheap. This is why so many small businesses just forego technology maintenance and support in favor of saving that extra money for expenses that can directly influence their profits. Unfortunately, this method goes against every best practice in technology maintenance out there. If you forget about it for too long, you risk security and operational deficiencies that could cripple your business in the long run.

More than this, however, is the lack of IT talent in certain regions. Sometimes a company is located in a place where there aren’t individuals with the necessary qualifications to meet your specific needs. When you hire a third-party organization to manage your IT, you aren’t necessarily limited by your location, and it’s all thanks to remote IT support. While you might not have an in-house IT department at the ready at all times, you do have a remote team working day and night to keep your IT in proper working order.

Help Desk Support
Normally, small businesses would have to pay a local technician to come and fix their broken or malfunctioning IT, as they cannot afford to hire internal technicians to do the work for them. This kind of support isn’t ideal, as you’re seeking out support following a breakdown rather than preventing it outright through preventative maintenance. While managed IT can do a lot to help your business through preventative maintenance, sometimes your employees will need a little extra help to get them through the day.

Help Desk support gives your employees a single point of contact for all of their technology support needs. If they are having trouble logging in to their account, the help desk is their go-to contact. If they are experiencing technology troubles of any kind, again, the help desk can get them back in action. It prevents technology troubles from derailing your employees’ productivity in a way that no other solution can.

If your company would like to take advantage of a quality help desk support team, look no further than Network Synergy. To get started, reach out to us at 203.261.2201.

Tip of the Week: 4 Ways Technology Can Benefit Bus...
Is It Possible For Machine Learning to Help Treat ...


No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Tuesday, October 23, 2018
If you'd like to register, please fill in the username, password and name fields.

Captcha Image

Mobile? Grab

QR-Code dieser Seite

Sign Up

  • First Name *
  • Last Name *

      Blog Categories

      Access Control Work Station Internet of Things Inbound Marketing Staffing Operating System 5G Application Congratulations Apps Money Error Domains Managed Service Network Cookies Settings Digital Signature Save Money Personal Information Internet Samsung Managed IT Black Friday Computers Windows 8 IoT Shortcut BDR Workplace Tips Undo Business Technology communications Google Calendar Regulations Enterprise Content Management Skype Environment Cloud Computing Monitoring Virtualization Cyber Monday Specifications Electronic Medical Records IP Address Fleet Tracking Save Time Charger Paperless Office Assessment Cabling LiFi Firefox Secruity Education Google Budget Government Vulnerabilities Networking Router Files Public Cloud Running Cable IT Solutions Intranet Machine Learning Software as a Service Mail Merge Network Management Fun Mobile Office Logs Cybersecurity Sports Phone System Operations Refrigeration Permissions Administrator Smart Technology Communication Tip of the Week SaaS Computing Cameras Telephone Systems Customer Service Alert Geography Legal Consultation Flexibility Chromebook SharePoint Upgrades Tech Term Entrepreneur Website Office 365 Social Media Remote Workers Read Only Data Management Hosted Solutions CIO Holiday Piracy Smartphones Network Security Data Security Wires IT budget Emoji Disaster Customer Relationship Management Halloween Laptop Software Tips Display Security High-Speed Internet IBM IT service Patch Management Social Asset Tracking Documents Regulation Proactive File Sharing Search Migration History HIPAA CCTV Managed IT services Scheduling G Suite Unsupported Software IT Technicians Gmail Utility Computing Tip of the Work Notifications PowerPoint Remote Monitoring Star Wars Mobile Device Internet Exlporer Content Filtering Smart Tech Law Firm IT Collaboration Features OneNote Maintenance Conferencing eBay Artificial Intelligence Recovery Social Networking Supercomputer Miscellaneous Physical Security Redundancy Start Menu Technology Tips Cortana Knowledge IT Consulting Ransomware Trending Private Cloud Law Enforcement Alerts Server Management Net Neutrality Lithium-ion Battery Business Intelligence Network Congestion User Mobile E-Commerce Outlook Relocation Saving Time Mouse Disaster Recovery Computer Accessories Bitcoin Employer-Employee Relationship Consulting Virus Mobile Technology Touchscreen Instant Messaging Managed IT Service Politics Crowdfunding Compliance Identities Microsoft Information Technology Hardware Text Messaging Fraud Fax Server Chrome Business Owner Lenovo Gadgets Printing Mobile Data Data Breach Black Market Cache Upgrade Remote Support Finance Backups Nanotechnology 3D Printing Hard Drive Dark Web Google Maps Statistics Apple Augmented Reality Licensing Wireless Technology How To Safety Competition Cooperation Windows 10 User Error Google Docs Hosted Solution Password Address Modem Food Spam Digital Payment Microsoft Excel Hiring/Firing Remote Computing Cost Management Public Speaking The Internet of Things Best Practice Co-managed IT Disaster Resistance Botnet Office Tips USB Mobility Privacy Remote Monitoring and Management Solid State Drive Windows Point of Sale Time Management Training Taxes Deep Learning Buisness Productivity Hard Drives GPS Mobile Computing Robot eWaste Service-based Business Outsourced IT iPhone Thank You Websites Proactive IT Scary Stories Wearable Technology BYOD Hotspot Cybercrime Processors Presentation User Tips Cables Spyware Business Management Android IT Management Employee-Employer Relationship VoIP IT Support Break Fix Leadership Server Webcam CrashOverride Computing Infrastructure People Tech Support Productivity Bookmarks Innovation IT Services Data Browser IT Consultant Language Consumers Memory Gaming Console Connectivity Efficiency Troubleshooting Smartphone Storage Encryption Bring Your Own Device IT Support Unified Threat Management Debate Cloud Data Recovery Backup PC Care Techology Alt Codes Vulnerability Distributed Denial of Service Data Warehousing Managed Services Provider Print Server Chatbots Screen Reader Video Surveillance Mobile Device Management Identity Two-factor Authentication Bandwidth Virtual Private Network Sync Heating/Cooling Avoiding Downtime Managing Stress Wireless Trainging Recycling Malware Marketing Mobile Devices Battery Gadget Enterprise Resource Planning Motherboard Document Management Automobile Technology Laws Bluetooth Drones Hacks Servers Health Retail Best Available MSP Data storage Cyberattacks Experience Hacking Corporate Profile Macro Virtual Desktop Current Events Help Desk Tablet Tip of the week Data Loss Mobile Security Email Virtual Reality Firewall Uninterrupted Power Supply Computer Care Going Green Unified Communications Meetings Printer Web Server Computer Repair Best Practices Cryptocurrency Windows 8.1 Update VPN Business Small Business Cleaning Managed Service Provider Management LinkedIn Staff Business Growth Google Wallet Passwords 3D Multi-Factor Security Monitors Work/Life Balance Microsoft Office Downtime Excel Development Writing Office Superfish WPA3 Windows 10 Vendor Management Antivirus Healthcare WiFi Comparison Administration Wi-Fi Company Culture Saving Money End of Support Value Automation Social Engineering Favorites Printers Google Drive Facebook Project Management Hacker Webinar How To Business Computing Risk Management Travel Big Data Downloads Business Continuity Motion sickness Crowdsourcing Blockchain Streaming Media Tracking YouTube Information Technology Mirgation Quick Tips Infrastructure Word Legislation Online Currency Humor Users Electronic Health Records Computer Analyitcs Phishing Google Analytics Twitter Hackers Managed IT Services Digital PDF Telephony Applications Scam Tutorials App Identity Theft Hard Disk Drive Typing Software Unified Threat Management Data Backup Programming

      Latest Blogs

      Once thought to just be a cool feature of the Internet--or the entirety of the Internet to your Great Aunt Maddie--instant messaging has a long history on the web. In fact, one cou...

      Latest News

      Our Site Has Launched!


      Welcome to Our New Site!
      We are proud to announce the unveiling of our new website at Network Synergy!

      Read more ...

      Contact Us

      Learn more about what Network Synergy can do for your business.


      Call us today    203.261.2201

      Fax Number :    203-261-2935

      126 Monroe Turnpike
      Trumbull, Connecticut 06611

      facebook twitter linkedin #youtube