Network Synergy Blog

Network Synergy has been serving the Trumbull area since 1988, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Overburdened Business Owners Should Consider Managed IT

Overburdened Business Owners Should Consider Managed IT

It’s no secret that a business owner has more than enough to deal with, regardless of that business’ size.

Whether the business has 10 employees or 100, the business owner has to deal with the stress of managing the minutiae of everyday operations, along with any other issues that may pop up. As one might assume, financial concerns can contribute considerably to that stress.

For instance, an owner needs to keep their finger on their organization’s budgetary pulse so they can be sure that cash is flowing as it should be--not just in, through invoices and bills, but also out, through payroll and operative costs. These matters must all be tracked to ensure that the business’ finances are all in order. It wouldn’t be very helpful if a business’ power was shut off, which is precisely what would happen if the electric bill went unpaid.

There’s more to managing a business than just the financial aspects of it--a business is made up of employees who will seek out leadership from their employer, the business owner. An owner needs to walk the fine line where they are seen as a resource for employees to turn to, but also as a motivator for these same employees to remain focused on the task at hand. There also needs to be an effort on the part of the owner to keep their employees happy, comfortable, and engaged, as this will help benefit the staff’s collective productivity.

Those employees who seek to excel will need to be provided with the opportunity to grow professionally, while underperforming employees will need to have their behavior analyzed so that the issue can be identified and resolved so that company time and resources aren’t being wasted. These matters commonly travel up the chain of command to reach the owner, especially if an employee’s poor performance becomes a Human Resources issue.

Of course, a business can’t function without its clients, and so that is another area that an owner must devote their attention to. A business exists to provide goods and/or services to their clientele and customer base, and in order for the business to do so, there should be a culture of respect and professionalism when dealing with clients. It is a business owner’s job to encourage that kind of environment, observing that business processes are followed and promises are fulfilled post haste.

Additionally, a modern business will need technology in order to properly function, which in turn needs to be maintained so it remains in secure operation. To keep these maintained, an owner needs to make sure that their resources are all up to date and accounted for, all patches and security updates applied, and that their backup solution is tested.

Lastly, a business owner has a life outside of the business to attend to as well. Familial responsibilities and private matters come in and create friction that will often seep into the workplace, and vice versa. Totaled up, that’s some considerable pressure that the manager has to contend with.

Network Synergy can help to relieve some of that pressure by managing your organization’s IT on your behalf. That way, you can go about business, secure in the knowledge that your IT will be ready to enable your success, with the support you’ll need if things don’t work out. For more information, give us a call at 203.261.2201.



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