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Network Synergy has been serving the Trumbull area since 1988, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

As a teenager, Lele Matthews migrated with her family to the United States from Vietnam, fleeing the aftermath of communism and in search of the American dream. While attending public high school in Bridgeport, still learning American customs and the English language, she took time to aid her city and school system by volunteering as an intern at the Bridgeport Curriculum Center under her mentor, the Executive Director of Teaching and Learning. Here, she assisted the staff, administration, and teachers in improving their technology skills while simultaneously developing a passion for business, technology, and its role in improving the function of people's lives.

This passion turned into a career as a technical visionary and leader. Lele has worked with companies from multiple industries in both the public and private sectors, as well as organizations in education, municipal, and healthcare. She began her technology career as an IT consultant and has held multiple roles, progressing from IT help desk to help desk manager, project manager, and project technical lead. Her career has culminated in her current role as Director, Cloud.

In addition to her job experience, she is multi-lingual, speaking 3 different languages (Chinese, Vietnamese, and English). She has passed numerous industry exams and has multiple certifications from Microsoft, Cisco, Citrix, VMWare, etc.

Outside of her technology career, Lele has been involved in multiple real estate and commercial property businesses and investments.

At home, Lele has a loving husband and 3 kids. Her family is extremely involved in the local community. She is a devoted mom who proudly volunteers and watches her children as they are extremely involved in the Soccer, Robotics, gymnastics, and martial arts communities.

Lele Matthews is passionate about finding ways to leverage her experience to make the technological world a better place for her clients.

Using AI and What to Expect in the Future

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Artificial intelligence is taking over enterprise computing. So much so that there is some degree of cynicism among CIOs and other technology leaders about what exactly AI can do for them. The reality is that AI can do some pretty remarkable things and is advancing pretty quickly, but if you are expecting it to transform your business with minimal effort, you might be in for a rude awakening. This month, we want to take a look at how AI is beneficial for businesses and what to expect from the technology in the near future. 

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Building a Plan for Business Mobility

Building a Plan for Business Mobility

It’s undeniable that the smartphone has transformed computing. In fact, not only is more computing done on mobile devices, they are by far the most purchased computers in the world. Well over 90 percent of people own some type of smartphone. So how do you use these devices for productivity? This month, we will discuss some ways to make this happen.

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Leaning on AI Isn’t Always the Answer

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Artificial Intelligence is one of the most disruptive and innovative technologies that has come down the line in a decade. It can do things in minutes that would take people hours or days. It will only get more sophisticated from here. Unfortunately for business owners, the use of AI can mean that sometimes you lose sight of just how valuable your human employees are. This month, we take a look at why human employees can be an important part of keeping your automated tools in check. 

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Cloud-Hosted Communications Can Have a Big Impact

Cloud-Hosted Communications Can Have a Big Impact

Communications are an important part of any business’ offering. This can be as simple as having a phone line to as complex as to need integration of multitude of different tools designed to push your business forward.

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The Pros and Cons of Current AI Tools

The Pros and Cons of Current AI Tools

Using AI is all the rage these days. Seemingly every opportunity software developers have to add some type of AI or machine learning technology into their offerings is being taken; not only for the benefits that it gives their customers, but also for the marketing clout it immediately provides. This month, we thought we’d go into some of the ways AI is helping create more dynamic software and if it really provides end user value or if it’s kind of a red herring used by developers to position their products better in a more competitive market.

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The Dark Side of AI

The Dark Side of AI

Artificial intelligence, or AI, has upended the way that we discuss technology in business, society, and individual everyday life. While we mostly focus on the benefits of the technology, there are many downsides to consider as well. That’s what we’d like to discuss today; how AI has a dark side to it that potentially requires regulation.

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These IT Services Help You Compete with the Big Guys

These IT Services Help You Compete with the Big Guys

Small businesses today are in a prime position to thrive, thanks to a surge in innovative technologies that are affordable and work to boost efficiency. In the past, access to cutting-edge technology was often reserved for large corporations, but today small businesses can now gain quick access to these technologies and can have a real positive effect on the way they go about doing business. Let’s take a look at some of the best technologies small businesses can use to try and compete with the big boys.

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The Main Benefits of Using a Private Cloud

The Main Benefits of Using a Private Cloud

Many organizations have become reliant on cloud computing due to its cost efficiency and accessibility to computing resources. However, complications with data security often arise. One way to gain control and maintain accessibility is to use a private cloud. This article explores why a business might choose a private cloud over more affordable public cloud platforms.

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Efficient and Secure File Sharing a Must for Today’s Businesses

Efficient and Secure File Sharing a Must for Today’s Businesses

Today’s business needs to be able to share files and data securely and efficiently. This process may seem straightforward, but there are a lot of options that the business owner or manager needs to understand. In today’s blog, we look at some steps that will help you create a strong and secure file-sharing system.

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Top Five Cloud Deployment Tips

Top Five Cloud Deployment Tips

Doing business using the cloud is now commonplace, but every business is different and needs to fit its IT infrastructure to its operational requirements. This is possible, but trying to fit a one-size-fits-all solution into a complicated operational structure will cause more harm than good. In this month’s newsletter, we wanted to give five general tips to consider when you want to deploy the cloud in your business.

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Big Data, Small Business

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Big data has become an invaluable asset, not just for large corporations but also for small businesses. Using the vast amounts of data your business creates to help you make more effective decisions is easier than ever. In this month’s newsletter, we’ll look at how small businesses are tapping into the power of big data:

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How You Can Protect Yourself from the Aftershocks of Microsoft’s Security Issues

How You Can Protect Yourself from the Aftershocks of Microsoft’s Security Issues

Microsoft's cybersecurity vulnerabilities have been making headlines recently. These lapses in security are causing concern for customers worldwide. The impact of these vulnerabilities is far-reaching. It affects network security and increases the risk of data breaches, causing somewhat of a ripple effect.

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Innovation Can Take You to the Next Level

Innovation Can Take You to the Next Level

Most businesses need to confront IT innovation, as technology moves pretty fast. If you don’t have a plan to at least consider the technology, you could be easily left in the dust. In this month’s newsletter, we will discuss some pretty transformative technologies that are evolving quickly and can help your business improve its overall innovation. 

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You Can’t Win ‘Em All, but You Can Be Ready

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For competitive people, hearing the words “can’t win ‘em all” is infuriating. You want to win! These words, however, are completely true. Sometimes in business, you just lose. You may not be able to meet every deadline or win every sale, but there are things you can do to put your business in the best position to meet your goals. Today, we thought we would list a few things having the right technology strategy can do to help your business.

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