We want to make sure you can get the most out of your relationship with us. In this month’s newsletter, we give you three communication touchpoints so that the work we do for you helps foster more growth and efficiency in the work that you do.

Talk Openly and Often

Just like with any vendor, good communication is the key to a strong relationship between the two of us. Make sure you’re checking in with us regularly and sharing what’s going on. If your business has any big projects coming up or if things change, let us know. The more we know about your needs, the better we can help you. Good communication makes everything run smoother! We’re happy to set up a meeting to discuss your goals and issues, and we can also coordinate a quarterly business review.

Agree on What You Need and How You’ll Measure Success

Setting expectations is important. Talk to us about what you need. This could be things like keeping computers running, preventing problems, or improving security, but more than likely, it’s more about automating tasks, having better visibility on KPIs, or streamlining workflows with modern software. We’ll work with you to set goals and your expectations of us, like responding to problems within a certain time. When we agree on what success looks like, it helps everyone know how things are going and if anything needs adjusting.

Ask for Our Ideas and Advice

We work with a lot of different types of organizations, which gives us a broad range of experience with various solutions that can help your business out. We can suggest ways you could improve how things work, even if you’re not asking (don’t worry; we won’t be shy about sharing our ideas). By sharing ideas together, we can find new ways to make work easier, faster, and safer.

Ultimately, a good relationship between us is about sustaining teamwork. Working closely together can make sure everything stays secure and runs smoothly as your needs grow and change. We’re eager to work closely with you, just give us a call at (203) 261-2201.