Microsoft Teams is a video communication and collaboration platform that your organization can use to great success, but it helps to have a couple of pointers so you can make the most out of the software. Here are five ways you can maximize the value you get out of your Microsoft Teams software.

If you don’t already use Teams, you can think of it like this: it’s similar to other services out there, like Slack and Discord, in that it gives you access to various channels for communication through a variety of mediums, like video, instant messaging, voice chat, and so on. Knowing how to get the most out of Teams means maximizing your use of these features and using them to their fullest potential.

Pin Important Messages

While you are chatting with your team or coworkers in Teams, you might notice recurring themes in your conversations. If you think something is important enough to keep at the top of the conversation at all times, you can pin that message to the top by clicking on the pin icon. This will keep it in place so that everyone who opens the chat will see that message first. All you have to do is click the three-dot symbol on a message and select Pin.

Tag Someone in Conversations

Sometimes you really need someone to chime in and contribute to the conversation. In cases like this, you can use the @ symbol to tag someone in the conversation. This will send the user a notification that you have tagged them in the chat and are hoping they will respond. It’s not the best or most perfect way to convince someone to contribute, but it at least lets them know you want them to see the message.

Organize Your Teams Into… Well, Teams (And Channels)

Teams operates on the premise that your communications are segmented into various “teams,” or specific places dedicated to collaboration for various groups of employees or departments. You should have your Teams set up so that each department has their own dedicated space to collaborate as needed. These Teams can be further split into Channels for specific purposes, all of which can be customized according to what your needs are. For example, you might have a Team set up for human resources where only your HR staff are allowed to chat or view the messages within, or the same could be said for the executives within your company. Be sure to control permissions for these Teams and Channels as needed.

Connect Teams to Other Office Applications

As a Microsoft software solution, Teams integrates quite well with other Microsoft tools. For example, it can connect and sync to OneDrive and OneNote, which is helpful for when you need to share files with others within your organization. Furthermore, you can add files and other documents directly to your various Teams and Channels so that users in those Teams or Channels have access to them quickly and efficiently. It’s a great way to make sure everyone has access to the information they need to be successful and productive throughout the workday.

To learn more about how you can utilize Teams as best you can, reach out to us at (203) 261-2201.