Even if you like Internet Explorer, you may have noticed that it can be a bit buggy at times. Perhaps if Microsoft had more information about the causes of its software issues, they could develop a better product. This is the purpose of software error reports, which largely go unsent and unread; or at least, that’s what Microsoft thought.

What are you terrified of? Spiders? Heights? Deep water? Financial problems? Shockingly, the greatest anxiety among humans is public speaking, even ranking above the fear of death! But, for some people, these things would be readily faced in lieu of their greatest fear; being cell phone-less! Oh, the horror!

It looks like you're trying to read a blog letter. Would you like help with that? If Microsoft's animated Office assistant Clippy were here, he would undoubtedly be on the corner of the page distracting you from getting anything done. The last time we saw Clippy was in 2003. What has Clippy been up these past ten years?

(To the tune of: Santa Claus is Coming to Town)

No need to watch out
Techs are standing by
There's no need to pout
Remote help via Wi-Fi
Your MSP will know when you're down