Hi! I’m Lisa Benoit, Director of Service and People for Network Synergy. I am a seasoned customer service professional with over three decades of experience in the IT industry making customers happy and exceeding their expectations.

I began my IT journey right out of college when I landed my first job implementing Information Systems in hospitals. Over the years, I honed my skills, mastering the art of communication, problem-solving, and empathy. I am dedicated and committed to providing exceptional service and making sure my team does as well. We are here to help resolve your IT issues!

Outside of my professional life, I enjoy taking cruises where I can relax and explore new destinations. I have a soft spot for all things Disney and love to travel. I also enjoy a good campfire with friends and family!

Timothy Ouellette is the Director of Managed Services & Security for Network Synergy, boasting over 20 years of experience in all aspects of IT and Cybersecurity. Specializing in risk management and cyber threat response, he has fortified cyber defenses and enhanced security postures for numerous organizations. As a trusted advisor, Timothy helps his clients navigate the ever-evolving threat landscape and enjoys sharing insights on the latest cybersecurity trends and best practices.

With a dedication to excellence and innovation, Michelle has been a key part of Network Synergy for three decades. Starting as a young enthusiast, her career is marked by a relentless pursuit of knowledge. She has driven numerous projects, earning respect as a trusted advisor. Known for technical expertise and leadership, Michelle fosters collaboration and inspires continuous learning.

As a teenager, Lele Matthews migrated with her family to the United States from Vietnam, fleeing the aftermath of communism and in search of the American dream. While attending public high school in Bridgeport, still learning American customs and the English language, she took time to aid her city and school system by volunteering as an intern at the Bridgeport Curriculum Center under her mentor, the Executive Director of Teaching and Learning. Here, she assisted the staff, administration, and teachers in improving their technology skills while simultaneously developing a passion for business, technology, and its role in improving the function of people's lives.

This passion turned into a career as a technical visionary and leader. Lele has worked with companies from multiple industries in both the public and private sectors, as well as organizations in education, municipal, and healthcare. She began her technology career as an IT consultant and has held multiple roles, progressing from IT help desk to help desk manager, project manager, and project technical lead. Her career has culminated in her current role as Director, Cloud.

In addition to her job experience, she is multi-lingual, speaking 3 different languages (Chinese, Vietnamese, and English). She has passed numerous industry exams and has multiple certifications from Microsoft, Cisco, Citrix, VMWare, etc.

Outside of her technology career, Lele has been involved in multiple real estate and commercial property businesses and investments.

At home, Lele has a loving husband and 3 kids. Her family is extremely involved in the local community. She is a devoted mom who proudly volunteers and watches her children as they are extremely involved in the Soccer, Robotics, gymnastics, and martial arts communities.

Lele Matthews is passionate about finding ways to leverage her experience to make the technological world a better place for her clients.

Hello, my name is Dana Gargano, CEO of Network Synergy. We've been serving the Connecticut area since 1988. As a business owner, I feel a lot of similar pain points as you. Just like you, I know how much of a hassle it can be dealing with IT troubles. It's expensive, it's time consuming, and it's downright frustrating. You pay your employees to work, but if their workstations aren't working or the server is unreachable, they can't do their jobs.